Terms of Service

These Terms of Service (the "Terms") are a binding agreement between OneTally LC ("OneTally," "we," "us," or "our") and the business or individual accepting them ("Customer," "you"). They govern your use of https://onetally.app (the "Site") and the OneTally Money service (the "Service").

By creating an account, clicking to accept, or using the Service, you agree to these Terms. If you are accepting on behalf of a company, you represent that you have authority to bind that company.

1. The Service

OneTally Money turns bank and card statements into clean, categorized books for every entity you run: personal, an LLC, a W-2 job, or a rental. You upload PDF or CSV statements, receipts, and tax documents; the Service extracts the transactions, sorts them into the right book and category, matches receipts to the money, and produces a tax pack for your CPA or your tax software. The Service does not connect to your bank and never asks for your banking credentials.

We may improve, modify, or discontinue features of the Service. We will provide reasonable notice of material reductions in core functionality.

2. Eligibility and accounts

The Service is available to individuals and businesses in the United States, to users 18 years of age or older. You are responsible for your account credentials, for all activity under your account, and for the accuracy of the information and documents you provide. Notify us immediately of any unauthorized use.

3. Your responsibilities

You are responsible for your use of the Service and for the documents and information you put into it. In particular, you agree that you will:

• Provide accurate information, and upload only documents you have the right to upload;
• Review the Service's output before relying on it. The Service organizes your records, it does not audit them;
• Keep your account credentials secure and not share your account;
• Use the Service only for lawful purposes.

Not a substitute for a professional. The Service is a bookkeeping and organization tool. It is not an accountant, a tax preparer, or a financial, legal, or tax advisor, and it does not file anything on your behalf. Its categorizations, reports, and exports are a starting point for you and your tax professional, and you remain responsible for the accuracy of anything you file.

4. AI-generated output

The Service uses artificial intelligence to read documents, extract and categorize transactions, and draft commentary. AI output may be inaccurate or incomplete despite our safeguards, and you are responsible for reviewing it before relying on it or filing anything based on it. The Service does not provide legal, tax, accounting, or other professional advice, and its output should not be relied upon as such.

5. Your data

You own your data. As between the parties, you retain all rights to the information you submit through the Service ("Customer Data"). You grant us a limited license to host, process, transmit, and display Customer Data solely to provide and improve the Service, which does not include training AI models on your data, ensure security, and comply with law.

We process Customer Data as described in our Privacy Policy at https://onetally.app/privacy, which explains what we collect, the providers who process it on our behalf, and how long we keep it. You can export your data or schedule deletion of your account at any time from your account settings.

You are responsible for the accuracy and lawfulness of Customer Data and for having the right to submit it to the Service.

6. Fees and billing

Paid plans are billed through our payment provider (Stripe) on a subscription basis, plus any usage-based charges described at purchase. Except where required by law or expressly stated otherwise: fees are non-refundable; subscriptions renew automatically until cancelled; and usage charges are billed in arrears. We may change pricing with at least 30 days' notice, effective at your next renewal. You are responsible for applicable taxes.

If a payment fails or a subscription ends, your account moves to the Free plan, and we will tell you by email. We do not suspend your account, lock you out of your own records, or delete anything because a payment did not go through. What changes is what the Free plan includes, and nothing else.

7. Third-party services

The Service depends on third-party providers for hosting, storage, AI processing, payments, and email, as listed in our Privacy Policy. We are not responsible for those providers' outages or policy changes, though we will make reasonable efforts to maintain the Service. We do not connect to your bank and we never ask for your banking credentials.

8. Intellectual property

We and our licensors own the Service, including all software, models, designs, and branding. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription in accordance with these Terms. You may not copy, modify, reverse engineer, resell, or create derivative works of the Service except as permitted by law.

If you give us feedback, we may use it without restriction or obligation.

9. Confidentiality

Each party will protect the other's non-public information with reasonable care and use it only as needed to perform under these Terms, except where disclosure is required by law.

10. Warranty disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI OUTPUT WILL BE ACCURATE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA; AND (b) OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS, YOUR INDEMNIFICATION OBLIGATIONS, OR EITHER PARTY'S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.

12. Indemnification

You will defend and indemnify us against third-party claims arising from: (a) Customer Data; (b) filings, reports, or decisions you make based on the Service's output; (c) your violation of these Terms or applicable law; or (d) your restricted or unlawful use of the Service.

13. Term, suspension, and termination

These Terms apply while you use the Service. You may cancel a paid plan at any time, effective at the end of the current billing period; your account then moves to the Free plan and everything in it stays exactly where it is.

Termination means closing the account, either because you ask us to or because we close it for a material breach of these Terms, such as unlawful use. Non-payment is not a ground for termination: it is a downgrade. Upon termination, your right to use the Service ends; we will make Customer Data available for export for 30 days after termination, after which it will be deleted in the ordinary course, subject to legal retention requirements. Outside of termination we do not delete your data because of your plan, and the deletion timetable in our Privacy Policy at https://onetally.app/privacy applies only to an account being closed.

Sections that by their nature should survive (including 5, and 8–15) survive termination.

14. Governing law and disputes

These Terms are governed by the laws of the State of Maryland, without regard to conflicts-of-law rules. The state and federal courts located in Maryland will have exclusive jurisdiction, and each party consents to venue there. Each party waives any right to a jury trial to the extent permitted by law.

15. General

These Terms, together with the policies referenced in them, are the entire agreement between the parties regarding the Service and supersede prior agreements on that subject. We may update these Terms from time to time; for material changes we will provide notice (such as by email or in-product), and changes take effect at your next renewal or 30 days after notice, whichever is earlier. If any provision is unenforceable, the rest remain in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale. Neither party is liable for delays caused by events beyond its reasonable control.

16. Contact

OneTally LC
Email: hello@onetally.app
Support: https://onetally.app
1190 Winterson Rd, Suite 200 PMB 1013, Linthicum Heights, MD 21090, United States